Effective Date: 21.05.2025

1. Introduction

Welcome to BikeFirst.nl. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit or interact with our website. We are committed to safeguarding your personal information and ensuring transparency in how we handle it.

2. Who We Are

BikeFirst.nl is operated by BikeFirst, located at Bazuinlaan 8, 5402PC Uden, The Netherlands, registered in the Netherlands. For any privacy-related queries, you can contact us at:
📧 Email: dennis@bikefirst.nl
📞 Phone: +31 6 39081654

3. What Personal Data We Collect

We may collect the following categories of personal data:

  • Identity Information: Name, email address, phone number (if provided).

  • Usage Data: IP address, browser type, pages visited, time spent on the site.

  • Communication Data: Any messages or emails you send us via contact forms or email.

We do not intentionally collect or process sensitive personal data (e.g., race, health, religious beliefs).

4. How We Use Your Data

We use your data to:

  • Provide and maintain our services.

  • Respond to your inquiries or support requests.

  • Analyze and improve website performance.

  • Send newsletters or promotional materials (only with your consent).

  • Comply with legal obligations.

5. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Consent (e.g., for newsletters).

  • Contractual necessity (e.g., to fulfill orders or service requests).

  • Legal obligations (e.g., bookkeeping).

  • Legitimate interests, where they do not override your rights.

6. Cookies and Tracking Technologies

BikeFirst.nl uses cookies to enhance your experience. Cookies help us understand user behavior and improve our website. You can control or delete cookies through your browser settings.

Types of cookies used:

  • Essential cookies (for site functionality)

  • Performance and analytics cookies (e.g., Google Analytics)

For detailed information, see our [Cookie Policy].

7. Sharing of Personal Data

We may share your data with:

  • Trusted third-party service providers (e.g., hosting, analytics).

  • Legal or governmental authorities when required by law.

We do not sell your personal data to third parties.

8. Data Retention

We retain your data only as long as necessary for the purposes described in this policy or as required by law.

9. Your Rights

As an EU resident, you have the following rights:

  • Access your personal data.

  • Correct inaccurate data.

  • Request deletion of your data.

  • Restrict or object to processing.

  • Data portability.

  • Withdraw consent at any time.

To exercise these rights, contact us at [insert contact email].

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.