{"id":11730,"date":"2025-05-19T15:52:34","date_gmt":"2025-05-19T15:52:34","guid":{"rendered":"https:\/\/bikefirst.nl\/?page_id=11730"},"modified":"2025-05-19T17:23:21","modified_gmt":"2025-05-19T17:23:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/bikefirst.nl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11730\" class=\"elementor elementor-11730\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eaf4b0e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eaf4b0e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c5f677a\" data-id=\"c5f677a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ee2e7d6 elementor-widget elementor-widget-accordion\" data-id=\"ee2e7d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2491\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2491\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">1. How can I become a BikeFirst partner?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2491\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2491\"><p>Simply reach out via our contact form or email <a href=\"mailto:dennis@bikefirst.nl\">dennis@bikefirst.nl<\/a>. We\u2019ll schedule a quick introduction to discuss your needs and how we can collaborate.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2492\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2492\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">2. Which countries do you operate in?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2492\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2492\"><p>BikeFirst is based in the Netherlands and operates primarily within the European Union. We\u2019re open to inquiries from international global markets as well.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2493\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2493\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">3. Can I request demo products or samples?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2493\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2493\"><p>Yes, depending on the brand and your business type. Let us know your interest and we\u2019ll discuss available options.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2494\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2494\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">4. Do you provide product training or brand education?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2494\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2494\"><p>Absolutely. We offer personal onboarding and provide materials such as brand videos, technical manuals, and selling points for your team.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2495\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2495\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">5. What\u2019s the delivery time for each brand?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2495\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2495\"><p>Lead times vary depending on the brand and product category. We always aim to provide clear updates and help you plan accordingly.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2496\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2496\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">6. How do you handle after-sales support?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2496\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2496\"><p>We act as the liaison between you and the brand, ensuring smooth communication and fast resolution of any technical or service issues.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. How can I become a BikeFirst partner? Simply reach out via our contact form or email dennis@bikefirst.nl. We\u2019ll schedule a quick introduction to discuss your needs and how we can collaborate. 2. Which countries do you operate in? BikeFirst is based in the Netherlands and operates primarily within the European Union. We\u2019re open to inquiries from international global markets as well. 3. Can I request demo products or samples? Yes, depending on the brand [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":11745,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inspiro_page_layout":"narrow","inspiro_hide_title":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-11730","page","type-page","status-publish","has-post-thumbnail","hentry"],"featured_media_urls":{"thumbnail":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed-150x150.webp",150,150,true],"medium":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed-300x200.webp",300,200,true],"medium_large":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed-768x512.webp",768,512,true],"large":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed-1024x682.webp",930,619,true],"1536x1536":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed-1536x1023.webp",1536,1023,true],"2048x2048":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed.webp",1600,1066,false],"featured":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed.webp",1600,1066,false],"featured@2x":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed.webp",1600,1066,false],"featured-small":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed-1000x666.webp",1000,666,true],"recent-thumbnail":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed-345x192.webp",345,192,true],"recent-thumbnail-retina":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed-690x384.webp",690,384,true],"woo-featured":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed-280x280.webp",280,280,true],"entry-cover":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed.webp",1600,1066,false],"entry-cover@2x":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed.webp",1600,1066,false],"loop":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed-950x320.webp",950,320,true],"loop@2x":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed.webp",961,640,false],"portfolio-scroller-widget":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed-841x560.webp",841,560,true],"portfolio_item-thumbnail":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed.webp",600,400,false],"portfolio_item-thumbnail@2x":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed.webp",1200,800,false],"portfolio_item-masonry":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed.webp",600,400,false],"portfolio_item-thumbnail_wide":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed-1600x600.webp",1600,600,true],"portfolio_item-thumbnail_wide_cinema":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed-1600x750.webp",1600,750,true],"portfolio_item-thumbnail_cinema":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed.webp",503,335,false],"portfolio_item-thumbnail_portrait":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed.webp",600,400,false],"portfolio_item-thumbnail_square":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed.webp",800,533,false],"portfolio_item-masonry@2x":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed.webp",1200,800,false],"portfolio_item-thumbnail_portrait@2x":["https:\/\/bikefirst.nl\/wp-content\/uploads\/2025\/05\/3t_crank_closeup_compressed.webp",1200,800,false]},"_links":{"self":[{"href":"https:\/\/bikefirst.nl\/en\/wp-json\/wp\/v2\/pages\/11730","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bikefirst.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bikefirst.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bikefirst.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bikefirst.nl\/en\/wp-json\/wp\/v2\/comments?post=11730"}],"version-history":[{"count":3,"href":"https:\/\/bikefirst.nl\/en\/wp-json\/wp\/v2\/pages\/11730\/revisions"}],"predecessor-version":[{"id":11733,"href":"https:\/\/bikefirst.nl\/en\/wp-json\/wp\/v2\/pages\/11730\/revisions\/11733"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bikefirst.nl\/en\/wp-json\/wp\/v2\/media\/11745"}],"wp:attachment":[{"href":"https:\/\/bikefirst.nl\/en\/wp-json\/wp\/v2\/media?parent=11730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}